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Privacy Policy

Last updated: 18 Jul 2026

At Ongo India Tours (“we”, “our”, “us”), accessible from https://ongoindiatours.com, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our services.


1. Who We Are

Ongo India Tours is a travel company specializing in curated tours and travel experiences across India.

Website: https://ongoindiatours.com
Contact Email: enquiry@ongoindiatours.com


2. Information We Collect

a) Personal Information

When you submit an enquiry, request a quotation, subscribe to our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Travel enquiry details

  • Preferred travel dates

  • Any additional information you voluntarily provide

b) Non-Personal Information

We may automatically collect information including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time and date of visit

  • Referring website

  • Session duration

This information helps us improve our website and services.


3. How We Use Your Information

We use your information to:

  • Respond to travel enquiries

  • Prepare quotations and itineraries

  • Provide travel-related services

  • Improve our website and customer experience

  • Send updates, newsletters, and promotional offers (only where you have opted in)

  • Maintain website security

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.


4. Media

If you upload images or other files to our website (where applicable), you should avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from publicly available images.


5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing effectiveness

  • Enhance your browsing experience

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.


6. Third-Party Services

We may use trusted third-party providers including:

  • Google Analytics

  • Google Tag Manager

  • Contact form services

  • Website hosting providers

  • Security and spam protection services

  • Email marketing platforms

These providers process data only as necessary to perform their services and are expected to comply with applicable privacy laws.


7. Embedded Content from Other Websites

Pages on this website may include embedded content such as YouTube videos, Google Maps, Instagram posts, Facebook posts, or other media.

Embedded content from other websites behaves exactly as if the visitor has visited those websites directly.

These websites may:

  • Collect data about you

  • Use cookies

  • Embed additional third-party tracking

  • Monitor your interaction with embedded content

  • Track your interaction if you are logged into those websites

We recommend reviewing the privacy policies of those third-party websites.


8. Who We Share Your Data With

We only share your information when necessary to provide our services or comply with legal obligations.

Your information may be shared with:

  • Payment providers

  • Hotels and accommodation partners

  • Transportation providers

  • Tour guides and local operators

  • Government authorities where legally required

  • IT, hosting, analytics, and website service providers

We never sell your personal information to advertisers or unrelated third parties.


9. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


10. Data Retention

We retain your personal information only for as long as necessary to:

  • Respond to your enquiries

  • Provide our travel services

  • Fulfill contractual obligations

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes

When the information is no longer required, it is securely deleted or anonymized.

If you leave a comment on our website (where commenting is enabled), the comment and its metadata may be retained indefinitely to help recognize and approve follow-up comments automatically.


11. Your Data Protection Rights (GDPR)

If you are located within the European Economic Area (EEA), United Kingdom, or other regions with similar privacy laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at:

Email: enquiry@ongoindiatours.com


12. What Rights You Have Over Your Data

If you have submitted an enquiry, created an account (if available), or left comments on our website, you may request:

  • A copy of the personal data we hold about you

  • Correction of inaccurate information

  • Deletion of your personal data, where legally permissible

This does not include any information we are required to retain for administrative, legal, security, or regulatory purposes.


13. Where Your Data Is Sent

Your information may be processed and stored on servers located in different countries depending on the service providers we use.

Visitor enquiries and website submissions may be checked through automated spam detection services and security monitoring tools.

Some third-party providers may process data outside your country of residence while maintaining appropriate safeguards for international data transfers.


14. Children’s Privacy

OnGo India Tours does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us immediately so we can remove the information promptly.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

The updated version will always be posted on this page with the revised “Last updated” date.


16. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Ongo India Tours
Website: https://ongoindiatours.com
Email: enquiry@ongoindiatours.com